Yes, we work on a no win, no fee basis. If you don't win your case, you pay nothing. Our legal fees are covered by the losing party or legal insurance. This means you can pursue your claim without any financial risk.

Most claims are resolved within 2-6 months, depending on your case complexity. We aim to settle out of court whenever possible for faster resolution. Simple cases might be resolved quicker, while more complex cases with multiple issues could take longer.

Usually no - over 95% of our cases are settled out of court. We handle all negotiations with your landlord or their insurance company on your behalf. Court proceedings are only used as a last resort when negotiations fail.

Photos of the problems, any communication with your landlord, and details of how the issues have affected you. We can help you gather additional evidence if needed. The more evidence you can provide, the stronger your case will be.

Compensation amounts vary based on the severity of disrepair and how it has affected you. Typical claims range from £1,000 to £5,000, but can be higher in severe cases. The compensation covers both the inconvenience suffered and any damage to your belongings.

It is illegal for landlords to evict tenants simply for making a legitimate complaint about housing conditions. Your rights are protected under the Environmental Protection Act 1990 and the Landlord and Tenant Act 1985.